Auto Windscreens sees body glass claims halve in 11 years

UK windscreen repair and replacement company Auto Windscreens has seen body glass claims halve since 2011.

James Reynolds, Auto Windscreens’ Commercial and Sales Director, commented: “Body glass claims now make up a small percentage of our work. The good news for insurers is that these claims have been reducing year on year which is helping to reduce overall claims costs. When we do see these type of claims, two of the most common reasons are break-ins or vandalism, and unsurprisingly the majority are during November and December, when the clocks have gone back and days become shorter.”

According to crime figures from The Office for National Statistics (ONS), thefts from vehicles have become less frequent. Comparing surveys completed in 2011 and 2022, the number of thefts from vehicles reduced from 1,171,000 to 728,000. A report from 2017 also found that vehicle related thefts have decreased from almost half of incidents in March 2006 to 23% in March 2016.

Where car stereos became a prime target in the 1990s, the report reveals when these incidents do occur, it’s exterior fittings, such as hub caps, wheel trims or number plates which are now the most frequently stolen items.  

James added: “The reduction in these claims is likely due to improved vehicle security, more in-built navigation systems and increased awareness among drivers to not leave any personal possessions in view of potential thieves. Interestingly, our data also mirrors the ONS stats, with the average proportion of break-ins decreasing by 17% this year compared to 2016-2019. This shows the cost of living crisis hasn’t resulted in a spike in vehicle offences and whilst it’s too early to say it’s a trend, it is positive news for vehicle owners and insurers alike.