Repairify introduces new remote services booking portal
Repairify is introducing a new remote services booking portal which will enable repairers to quickly book a remote technician online without making a phone call, meaning the company can react straight away.
Repairify Remote Services enable bodyshops to complete the majority of diagnostic and calibration work required on vehicles to return them safely to the road as quickly as possible, rather than send them to a main dealer or subcontract the work in their own workshop, saving on average three days.
The Repairify Remote Services portal is simple to use on Android and IOS mobile devices. Once an account has been created, repairers simply scan the QR code to access the site, select the appropriate service and submit the request for a Repairify Remote technician.
Once the request has been submitted, a technician will accept the job, pair the device with an OEM tool in the Repairify data centre and start the required process. A chat function enables repairers to talk directly to the technician who is assisting on the selected job. A scan report is also generated automatically and sent direct to the nominated email address.
Phil Peace, managing director (SVP) International, Repairify Inc., says, “We wanted to make our Remote Services even more convenient and efficient for repairers and by transferring the booking system online our technicians can be on hand more speedily, helping reduce key-to-key times even further.”
To download a quickstart guide to the Repairify Remote Services portal click here