Three quarters of used car buyers want a near-complete service history

BookMyGarage Survey
  • New research shows 79% of motorists would not buy a used vehicle unless it has a full or nearly full service history

  • One-in-two drivers would expect a discount of between 10 and 30% on a used vehicle that lacks a full service history, according to the study

  • “Skimping on servicing is a false economy” says BookMyGarage.com

Three quarters of motorists would only buy a used vehicle that has a full or nearly full service history, a new study by BookMyGarage.com has found.

Four-in-10 drivers (42%) would insist on a full service history, with not a single service missed.

The survey explored the impacts that a used vehicle lacking a full service history has on sellers, and comes as a prompt for drivers to continue their regular vehicle servicing despite the cost-of-living crisis, as failing to do so could cost motorists more money down the line.

The research found that 49% of those surveyed would expect a discount of between 10 and 30% on a used vehicle that lacks a full service history, showing the significant impact skimping on maintenance can have on the resale value of a vehicle.

Despite a huge proportion of motorists claiming they would only buy a used vehicle with an entirely full service history, the study also reveals that less than half of motorists would consider servicing their car before selling. This compares to the 60% that would get their car MOT tested before selling.

While annual services aren’t mandatory, they are highly encouraged to ensure the optimal performance and reliability of the vehicle. Failure to complete regular vehicle services could lead to mechanical issues that are costly to rectify.

Jessica Potts, Chief Marketing Officer at BookMyGarage.com, said: “While the financial situation in the UK continues to impact millions, it’s understandable why many drivers may be tempted to not get their vehicle serviced.

"However, skimping on servicing is a false economy. The short-term monetary saving will be outweighed by the impact on the resale value of the vehicle, and it risks causing significant mechanical damage – especially to the engine – which will be far costlier to repair or even uneconomical.”

According to a study in December by the UK’s leading garage price comparison site, one-in-three motorists say they plan to skimp on their vehicle’s service due to the cost of living crisis.

“We recommend motorists shop around to find the best price for their vehicle’s service. Motorists should also check what type of service their vehicle is due – for example, if the last service done was a major service, then only a minor or interim service will be required which could cost half as much,” added Potts.

With the cost of living crisis continuing to impact motorists’ pockets, BookMyGarage.com can help drivers find the best prices locally for vehicle MOT tests, servicing, and repairs.

Full information from the study can be found here: Three-Quarters of Used Car Buyers Demand Near-Complete Service History (bookmygarage.com)

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