GEM tops Which? 2024 survey of breakdown providers

• Drivers put GEM at the top of the table in the latest Which? survey of breakdown providers

• GEM scores highly for value for money, fast response times and fixing faults at the roadside

• Drivers praise the helpfulness and friendly approach of GEM’s office staff and recovery network

Drivers have put GEM Motoring Assist at the top of the table in the latest Which? survey of breakdown providers. The organisation, founded in 1932, achieved first place out of 15 other providers within the category to become a Which? Recommended Provider for Breakdown Services 2024.

GEM scored particularly highly for its overall excellent value for money, its fast response times and its ability to fix faults at the roadside. Drivers also praised the helpfulness and friendly approach of GEM’s office staff and recovery network.

GEM Chairman Lee Puffett said: “This is such good news for everyone at GEM and for the extensive network of professionals who are on hand round the clock, every day of the year for our members.

“I would like to thank everyone who took time to provide feedback in the survey. Your support and confidence in our service is greatly appreciated.

“We have been keeping our members on the move since 1932 and this latest accolade offers a powerful incentive to continue providing the best possible service for every GEM member.”