Servicesure Autocentre of the Year Award winners announced
GSF Car Parts has hosted an inspiring evening at its annual Servicesure awards gala, with top garages honoured at the prestigious awards dinner.
Servicesure’s annual Autocentre of the Year prize giving evening and gala dinner saw 19 awards presented in recognition of exceptional garage operations across the UK.
The awards took place in the luxurious surroundings of Coombe Abbey Hotel in Warwickshire, and celebrated the exceptional standards, customer service and innovation of the 600-strong UK network of leading independent garages.
The event started with a supplier exhibition to showcase the latest solutions and technologies. The daytime session also proved a perfect opportunity for suppliers to network with garages.
A black-tie dinner and awards ceremony for 300 guests followed the daytime exhibition, which featured celebrity guest speaker Alexis Conran alongside representatives from Servicesure and GSF Car Parts who addressed the attendees and congratulated winners.
In the end the big winners on the night were Adam Green Motors with the ‘Customer Service Award’, while Andover Car Repairs was crowned ‘Best Newcomer’.
After the regional winners were congratulated, all that remained was to celebrate Servicesure Autocentre of the year winners Ashwell Motors in the EV category and R C Motors as the overall winner.
Steve Horne, CEO of GSF Car Parts, commented: “The annual Servicesure awards is always a moment to reflect on the tremendous work that happens across the GSF Car Parts network. From suppliers to customers, thank you for making the event a success, GSF is delighted to recognise the hard work and achievement of these exceptional garage businesses.”
Presenting The Motor Ombudsman-sponsored Customer Service trophy at the ceremony, Bill Fennell, Chief Ombudsman and Managing Director of the Motor Ombudsman, said: “We would like to congratulate Adam Green Motors for winning this year’s highly-revered Customer Service trophy, and they should be very proud of this fantastic achievement.”
Bill added: “They clearly stood out from other award submissions in this category, and this well-liked independent garage should be praised for its exceptional level of service, professionalism, and for putting customers at the heart of what they do, to ultimately ensure complete satisfaction of everyone who brings their vehicle to Adam Green Motors.”
Receiving the trophy on behalf of Adam Green Motors, Owner Adam Nowak, said: “We are very honoured to have received this award, and this special trophy will take pride of place in our reception area for all of our customers to see. Coming out on top in such a tightly-contested category is a true reflection of the hard work and dedication of our entire team. They consistently go above and beyond to ensure our customers' needs are not only met, but exceeded, which is shown by the long-lasting loyalty we’ve earned from so many of them. In fact, customer service has always sat at the very heart of our business from day one, and it is especially rewarding to see everyone’s efforts formally recognised by a network like Servicesure.”
Duncan Davidson from Dingbro, explained: “Adam Green Motors are relatively new to the network, signing up just over 18 months ago. It has been fantastic to see how they have embraced the programme and how their commitment to their customers has been recognised by The Motor Ombudsman.”
2024 Servicesure Autocentre of the Year Award winners:
National Winner - RC Motors Ltd
Best Newcomer - Andover Car Repairs Ltd
Special Recognition Award - Jody Bevan
Customer Service Award - Adam Green Motors
National Winner EVSure Garage - Ashwell Motors.