Garage Hive enhances user input with launch of ‘Refinement’ page

Garage Hive, the community-driven garage management system, has launched a new ‘Refinement’ page within its popular ‘Ideas’ portal, reinforcing its commitment to workshop-driven innovation.

Building on the success of Garage Hive’s Ideas page, which enables users to propose new features and vote on each other’s ideas, the Refinement page is designed specifically to gather feedback on existing features. This dedicated space allows users to suggest adjustments to current Garage Hive tools and processes, addressing practical improvements that enhance daily workflow 

“We believe the best software is built by the community it serves,” said Ray Dilsons, Managing Director of Garage Hive. “The ‘Ideas’ page ensures our development is closely aligned with our users' real needs – not just our assumptions. The new Refinement page takes this even further by allowing us to address smaller, high-impact improvements.”

Since its debut in 2023, Garage Hive Ideas has become integral to Garage Hive’s development process, with more than 150 ideas submitted and around 480 votes cast. Accessible directly within Garage Hive, the portal has already led to the implementation of around 30 user-suggested features, underscoring the platform's commitment to user-led enhancements.

Notable features developed through this process include a comprehensive diagnostic questionnaire, a colour indicator that shows when the workshop is fully booked, and an option to order parts directly during the vehicle inspection process.

“This community-focused approach allows us to prioritise updates that resonate with workshops,” said Ray. “Our goal is to create software shaped by collective needs rather than isolated requests.”